Assistant Community Manager with Creeks at Gladstone

Company Name Peak Living – Creeks at Gladstone

Position Information:

Job Title Assistant Community Manager

Address 41 NE 60^th Terrace

City Gladstone  State  MO   Zip 64118

Posting Date 1-12-21   Closing Date 2-11-21

Shift 9 am to 6 pm           X  Full-Time       c  Part Time

Education Requirements:

• A minimum of three (3) years' experience as an onsite Assistant Community Manager or Leasing Consultant in multi-family housing, hospitality or similar
• CAM or ARM certification preferred
• 1 year of experience in LIHTC communities
• Housing Credit Certified Professional (HCCP) designation preferred
• Certified Occupancy Specialist (COS) designation preferred (for Section 8)

Description:

• Supports the Community Manager in the supervision of all community associates.
• Supports and participates in fulfilling the customer service and leasing
• Ensure the community is in compliance with tax credit requirements by training, conducting audits, inspections, and reporting.
• Assist and/or support leasing and marketing efforts
• Assist in preparing all paperwork specific to new and renewal leases
• Recommend rental rate adjustments or concessions to the Community Manager
• Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease agreement
• Assist the Community Manager in resident loyalty and retention initiatives
• Assist the Community Manager in organizing daily work and community operations
• Collect, post, and deposit rents/security deposits and other community income
• Support the Community Manager in maintaining and managing budgeted occupancy, collections, etc..

Qualified Skills –

• Attention to detail and dedication to maintaining the community
• Ability to work well with and coach onsite staff
• Provide excellent customer service
• Independently establish priorities, manage time effectively, and fulfill assigned objectives timely
• Respond to and resolve unexpected problems and handle priority changes in a fast-moving, fluid environment
• Demonstrated proficiency in Outlook, Excel, and Word
• Good verbal and written communication skills, strong organization skills, and
• Ability to comprehend legal documents and carry out related rent collections and lease
• Ability to complete financial records, budgets, and other fiscal documents
• Demonstrated understanding of property operations with emphasis on lease terms and contract enforcement.

Contact Information

Contact Name Cara Hafner

Phone ______________________________ Email Address cara.hafner@peakliving.com