Maintenance Supervisor with Worcester Communities
Company Name Worcester Communities
Position Information:
Job Title Maintenance Supervisor
Address 611 NE Ridgeview Dr.
City Lee’s Summit State MO Zip 64086
Posting Date 02/11/2021 Closing Date TBD
Shift _________________________ c Full-Time c Part Time
Education Requirements:
- High school or equivalent (Required)
- Supervising Experience: 1 year (Required)
- Maintenance: 1 year (Required)
- Driver's License (Required)
- HVAC Certification (Required)
- CPO (Required)
- US work authorization (Required)
Description:
DUTIES AND RESPONSIBILITIES:
- Assist Community Manager in the management of an excellent customer service
- Manage a high-quality maintenance team through the implementation of effective recruitment, training, motivation, and development programs
- Prioritize and assign service requests to the maintenance team.
- Monitor daily completion of service requests and follow up on any outstanding items.
- Assist in the completion of service requests as necessary.
- Inspect grounds, buildings, and other community features daily to minimize liability concerns and to ensure excellent curb appeal at all times
- Must possess basic knowledge of local and state codes for permitting, sign ordinances and pool regulations
- Maintain a preventative maintenance program that extends the life of the asset while minimizing future repairs
- Identify and implement energy-saving measures that promote conservation
- Manage maintenance supply inventory while adhering to budget guidelines
- Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines
- Teach and promote safe work practices
- Participate in monthly unit inspections as required
- Assist residents with the move-in/ move-out process.
- Responsible for key control program as outlined in Worcester SOPs
- Schedule and direct workers in performance of all maintenance/repairs related to turn events within budgeted guidelines.
- Supervise all vendors and contractors throughout the unit turn process
- Supervise maintenance team in preparing vacant units for marketing to include restoration and cleaning
- Direct workers in performance of scheduled maintenance on all equipment based on the manufacturer's recommendations and operating manuals
- Address resident and team member concerns and resolve issues in a timely and professional manner
- Maintain accurate records at all times
- Assist with the general upkeep and cleaning of office, common areas and model as needed
- Work with Community Manager to maximize the performance of the property within budget guidelines
- Participate in on-call emergency rotation
- Direct workers in maintenance of all amenities to include clubhouse, fitness center, and swimming pool
- Assist Community Manager with conducting performance appraisals for maintenance team
- Perform additional tasks and responsibilities as required
Qualified Skills
QUALIFICATIONS:
- High school diploma or equivalent required.
- A valid driver's license and current automobile insurance are required. Position requires individuals to furnish their own reliable vehicle to fulfill all of the job's functions
- EPA certification Type I and II
- CPO certification
- Other licenses and certifications as required by local, state or federal law
- Basic hand tools (not provided by community)
- Position requires individuals to be able to use general maintenance equipment including, but not limited to, hand tools, ladders, refrigerant recovery units, landscaping equipment, and required safety equipment
- All equipment must be used without jeopardizing the safety of themselves, fellow associates, and residents
- Appropriate safety equipment and apparel must be worn including proper footwear/ work boots
- Must be able to diagnose problems with and repair the following:
- Major appliances
- HVAC, including EPA Certification
- Intermediate plumbing
- Intermediate electrical (when no license required)
- Sheetrock
- General carpentry
- Pool care (if required by community)
- Roofs and gutters
- Painting
- General irrigation maintenance and repairs
- Landscaping
- Fountain maintenance and repairs
- Foundation/sidewalk repairs
- Ice/snow removal
- Golf carts and small engine maintenance
- Flexible and capable of prioritizing tasks when working in a busy and changing environment
- Excellent verbal and written communication, customer service, and organizational skills
- Ability to read and write English fluently
- Computer literacy required
- Ability to successfully comprehend and display knowledge gained during training courses
ATTENDANCE/TRAVEL:
- Due to property staffing limitations, position requires that individual be able to work scheduled hours on a consistent basis and, if necessary, overtime hours when requested
- Travel may be required as necessary to attend training and other company functions
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Frequently required to stand
- Frequently required to walk
- Continually required to utilize hand and finger dexterity
- Frequently required to climb, balance, bend, stoop, kneel or crawl
- Continually required to talk or hear
- Occasionally exposure to wet and/or humid conditions (non-weather)
- Occasionally work near moving mechanical parts
- Occasionally work in high, precarious places
- Occasionally work around fumes, airborne particles, or toxic chemicals
- Frequently exposure to outside weather conditions
- Occasionally exposure to extreme heat or cold (non-weather)
- The team member must occasionally lift and /or move more than 75 pounds / frequently lift and/or move up to 50 pounds / continually lift and/or move up to 25 pounds
Contact Information
Contact Name Brittany Wilson – Community Manager
Phone 816.434.5150 Email Address maplemanager@wc-kc.com