Maintenance Supervisor with Worcester Communities

Company Name    Worcester Communities

Position Information:

Job Title Maintenance Supervisor

Address 611 NE Ridgeview Dr.

City Lee’s Summit    State MO    Zip 64086

Posting Date   02/11/2021   Closing Date TBD

Shift _________________________                        c  Full-Time     c  Part Time

Education Requirements:

• High school or equivalent (Required)
• Supervising Experience: 1 year (Required)
• Maintenance: 1 year (Required)
• Driver's License (Required)
• HVAC Certification (Required)
• CPO (Required)
• US work authorization (Required)

Description:

DUTIES AND RESPONSIBILITIES:

• Assist Community Manager in the management of an excellent customer service
• Manage a high-quality maintenance team through the implementation of effective recruitment, training, motivation, and development programs
• Prioritize and assign service requests to the maintenance team.
• Monitor daily completion of service requests and follow up on any outstanding items.
• Assist in the completion of service requests as necessary.
• Inspect grounds, buildings, and other community features daily to minimize liability concerns and to ensure excellent curb appeal at all times
• Must possess basic knowledge of local and state codes for permitting, sign ordinances and pool regulations
• Maintain a preventative maintenance program that extends the life of the asset while minimizing future repairs
• Identify and implement energy-saving measures that promote conservation
• Manage maintenance supply inventory while adhering to budget guidelines
• Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines
• Teach and promote safe work practices
• Participate in monthly unit inspections as required
• Assist residents with the move-in/ move-out process.
• Responsible for key control program as outlined in Worcester SOPs
• Schedule and direct workers in performance of all maintenance/repairs related to turn events within budgeted guidelines.
• Supervise all vendors and contractors throughout the unit turn process
• Supervise maintenance team in preparing vacant units for marketing to include restoration and cleaning
• Direct workers in performance of scheduled maintenance on all equipment based on the manufacturer's recommendations and operating manuals
• Address resident and team member concerns and resolve issues in a timely and professional manner
• Maintain accurate records at all times
• Assist with the general upkeep and cleaning of office, common areas and model as needed
• Work with Community Manager to maximize the performance of the property within budget guidelines
• Participate in on-call emergency rotation
• Direct workers in maintenance of all amenities to include clubhouse, fitness center, and swimming pool
• Assist Community Manager with conducting performance appraisals for maintenance team
• Perform additional tasks and responsibilities as required

Qualified Skills

QUALIFICATIONS:

• High school diploma or equivalent required.
• A valid driver's license and current automobile insurance are required. Position requires individuals to furnish their own reliable vehicle to fulfill all of the job's functions
• EPA certification Type I and II
• CPO certification
• Other licenses and certifications as required by local, state or federal law
• Basic hand tools (not provided by community)
• Position requires individuals to be able to use general maintenance equipment including, but not limited to, hand tools, ladders, refrigerant recovery units, landscaping equipment, and required safety equipment
• All equipment must be used without jeopardizing the safety of themselves, fellow associates, and residents
• Appropriate safety equipment and apparel must be worn including proper footwear/ work boots
• Must be able to diagnose problems with and repair the following:
• Major appliances
• HVAC, including EPA Certification
• Intermediate plumbing
• Intermediate electrical (when no license required)
• Sheetrock
• General carpentry
• Pool care (if required by community)
• Roofs and gutters
• Painting
• General irrigation maintenance and repairs
• Landscaping
• Fountain maintenance and repairs
• Foundation/sidewalk repairs
• Ice/snow removal
• Golf carts and small engine maintenance
• Flexible and capable of prioritizing tasks when working in a busy and changing environment
• Excellent verbal and written communication, customer service, and organizational skills
• Ability to read and write English fluently
• Computer literacy required
• Ability to successfully comprehend and display knowledge gained during training courses

ATTENDANCE/TRAVEL:

• Due to property staffing limitations, position requires that individual be able to work scheduled hours on a consistent basis and, if necessary, overtime hours when requested
• Travel may be required as necessary to attend training and other company functions

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand
• Frequently required to walk
• Continually required to utilize hand and finger dexterity
• Frequently required to climb, balance, bend, stoop, kneel or crawl
• Continually required to talk or hear
• Occasionally exposure to wet and/or humid conditions (non-weather)
• Occasionally work near moving mechanical parts
• Occasionally work in high, precarious places
• Occasionally work around fumes, airborne particles, or toxic chemicals
• Frequently exposure to outside weather conditions
• Occasionally exposure to extreme heat or cold (non-weather)
• The team member must occasionally lift and /or move more than 75 pounds / frequently lift and/or move up to 50 pounds / continually lift and/or move up to 25 pounds

Contact Information

Contact Name Brittany Wilson – Community Manager

Phone 816.434.5150    Email Address maplemanager@wc-kc.com