Maintenance Technician with Worcester Communities

Career Opportunities,

Company Name - Worcester Communities

Position Information:

Job Title – Maintenance Technician

Address - 14500 E. Bannister Rd. Kansas City, MO 64139

City -  Kansas City  State- MO Zip - 64139

Posting Date as soon as possible   Closing Date 12/15/2023

Shift – Monday thru Friday – 8:00 AM to 5:00 PM and On call       X Full-Time        Part Time

Education Requirements: High School Diploma



This position is located at Summit Crossing.

The Worcester brothers and their father founded Worcester Investments, a family-owned and operated real estate investment company located in Kansas City, Missouri. After being founded in 2006, the family business began acquiring rental property in Oregon, where they lived at the time. In 2007, Worcester Investments expanded into the Midwest area through a real estate connection and has continued to see steady growth each year.

In partnership with their investors, Worcester Investments has $500 MM assets under management, including 3,000+ apartment units in the Midwest area. Worcester Investments employs a team of 100+ and was named Kansas City’s sixth fastest-growing company by the Kansas City Business Journal in 2015 and the 3,763rd fastest-growing private company in the U.S. in the 2019 INC. 5,000 publication.

Whew! Still with us? Cool. Let’s talk about where you’d fit in:


  • Maintain an excellent customer service relationship with residents
  • Ensure all service requests and repairs are completed thoroughly and in a timely manner
  • Maintain an organized, clean and safe work area
  • Assist Maintenance Supervisor with monitoring inventory of equipment, tools, parts and supplies at appropriate levels
  • Comply with all personnel management policies and procedures
  • Maintain preventative maintenance schedule
  • Communicate effectively with residents, fellow team members, vendors and supervisors
  • Work with Maintenance Supervisor to maintain an effective preventative maintenance program
  • Work with Maintenance Supervisor to adhere to budget guidelines
  • Inspect grounds, buildings, and other community features as required to minimize liability concerns
  • Ensure adherence to the company's safety and hazard communications programs, policies and procedures
  • Work with Maintenance Supervisor to ensure that physical condition of the community is maintained according to company operating and safety standards
  • Work with maintenance team to ensure excellent curb appeal at all times
  • Assist with the scheduling and performance of all maintenance/repair-related events
  • Perform scheduled maintenance on all equipment based on the manufacturer's recommendations and operating manuals
  • Address complaints and resolve issues in a timely and professional fashion
  • Maintain accurate records
  • Contribute to the general upkeep and cleaning of office, common areas and model
  • Perform other maintenance/repair work as directed by Community Manager and Maintenance Supervisor
  • Assist in the daily clean up of the exterior of the community including grounds, breezeways, and all common areas
  • Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs
  • Participate in on-call rotation for emergency service
  • Perform additional tasks and responsibilities as required 


  • High school diploma or equivalent
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Flexible and capable of prioritizing tasks when working in a busy and changing environment
  • Excellent verbal and written communication, customer service, and organizational skills
  • Ability to read and write English fluently
  • Computer literacy required
  • Ability to successfully comprehend and display knowledge gained during training courses
  • Must have reliable transportation due to the emergency on-call requirement
  • Position requires individuals to be able to use general maintenance equipment including, but not limited to, hand tools, ladders, refrigerant recovery units, landscaping equipment, and required safety equipment
  • All equipment must be used without jeopardizing the safety of themselves, fellow associates, and residents
  • Appropriate safety equipment and apparel must be worn including proper footwear/ work boots
  • Must be able to diagnose problems with and assist with repair of the following:
  • Major appliances, HVAC, Basic-Intermediate plumbing, Basic-Intermediate electrical, Sheetrock, General carpentry, Pool care (if required by community), Roofs and gutters, Painting, General irrigation maintenance and repairs, Landscaping, Fountain maintenance and repairs, Foundation/sidewalk repairs, Ice/snow removal


  • Due to property staffing limitations, position requires that individual be able to work scheduled hours on a consistent basis and, if necessary, overtime hours when requested
  • Travel may be required as necessary to attend training and other company functions 



  • Frequently required to stand
  • Frequently required to walk
  • Continually required to utilize hand and finger dexterity
  • Frequently required to climb, balance, bend, stoop, kneel or crawl
  • Continually required to talk or hear
  • Occasionally exposure to wet and/or humid conditions (non-weather)
  • Occasionally work near moving mechanical parts
  • Occasionally work in high, precarious places
  • Occasionally work around fumes, airborne particles, or toxic chemicals
  • Frequently exposure to outside weather conditions
  • Occasionally exposure to extreme heat or cold (non-weather)
  • The team member must occasionally lift and /or move more than 75 pounds / frequently lift and/or move up to 50 pounds / continually lift and/or move up to 25 pounds


Worcester Communities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Apply for this position


Qualified Skills


Contact Information

Contact Name – Jennifer Gentzell

Phone – 816-759-0901  Email Address