Resident Concierge at The Gardens at Jackson Creek

Career Opportunities ,

Company Name  Peak Living – The Gardens at Jackson Creek

Position Information:

Job Title:  Resident Concierge

Address: 19401 E. 40th Street Court S

City   Independence                                State  MO

Posting Date Closing Date 5/31/2022

Shift:     Xc  Full-Time c  Part Time

Education Requirements:

  • Previous experienc in multi-family housing, hospitality or similar industry is preferred.
  • A high school diploma or equivalent

Description:

Under the direction of the Community Manager, the Resident Concierge:

  • Meets and greet all visitors to and Residents of the property, providing customer support and information about the community, both in-person and via telephone. The Concierge represents the community in a professional and friendly manner at all times.
  • Organizes and advertises resident events
  • Provides transportation for residents
  • Organizes meals for residents
  • Provides miscellaneous services and information to Residents, at their request, as well as signs for and distributes deliveries.
  • Acts as a liaison for Residents and management, ensuring excellent communication, and maintaining documentation of all interactions and follow up regarding resident issues.
  • Maintains accurate knowledge of all marketing efforts and assists management staff with developing promotions and advertisements.
  • Regularly inspects the community grounds, common areas, models, vacant units, and office areas. Offers recommendations to the managers regarding compliance and/or needed improvements.
  • Adhere to company safety, policies, and procedures.
  • Participate in trainings as required.
  • Handle all resident issues in a timely manner, providing proper documentation and informing property manager as needed.
  • Assists in developing and participates in various leasing programs to ensure their success.
  • Be well versed with current market studies. Stay apprised of new communities, specials, and promotions in the area.
  • Develop ad implement resident retention programs and activities.
  • Assist Property Manager in the execution and delivery of lease renewal notices. Prepare renewal paperwork as guided by Property Manager instruction.
  • Understands and applies principals of Fair Housing.
  • Responsible for understanding Landlord-Tenant laws.
  • Follows guidelines of community operating budget.

Hours:

Typical range of hours is based on the community needs and may require weekends and after hour emergency services. Workdays may be adjusted based on community needs.

Physical requirements:

Ability to lift or move up to 40 pounds

Peak Living offers a competitive compensation package including monthly and quarterly bonuses, health, vision, dental and life insurance and discounted rent program.

 

Contact Information

Contact Name: Cara Hafner

Phone                           Email Address cara.hafner@peaklving.com