Resident Concierge at The Gardens at Jackson Creek
Company Name Peak Living – The Gardens at Jackson Creek
Position Information:
Job Title: Resident Concierge
Address: 19401 E. 40th Street Court S
City Independence State MO
Posting Date Closing Date 5/31/2022
Shift: Xc Full-Time c Part Time
Education Requirements:
- Previous experienc in multi-family housing, hospitality or similar industry is preferred.
- A high school diploma or equivalent
Description:
Under the direction of the Community Manager, the Resident Concierge:
- Meets and greet all visitors to and Residents of the property, providing customer support and information about the community, both in-person and via telephone. The Concierge represents the community in a professional and friendly manner at all times.
- Organizes and advertises resident events
- Provides transportation for residents
- Organizes meals for residents
- Provides miscellaneous services and information to Residents, at their request, as well as signs for and distributes deliveries.
- Acts as a liaison for Residents and management, ensuring excellent communication, and maintaining documentation of all interactions and follow up regarding resident issues.
- Maintains accurate knowledge of all marketing efforts and assists management staff with developing promotions and advertisements.
- Regularly inspects the community grounds, common areas, models, vacant units, and office areas. Offers recommendations to the managers regarding compliance and/or needed improvements.
- Adhere to company safety, policies, and procedures.
- Participate in trainings as required.
- Handle all resident issues in a timely manner, providing proper documentation and informing property manager as needed.
- Assists in developing and participates in various leasing programs to ensure their success.
- Be well versed with current market studies. Stay apprised of new communities, specials, and promotions in the area.
- Develop ad implement resident retention programs and activities.
- Assist Property Manager in the execution and delivery of lease renewal notices. Prepare renewal paperwork as guided by Property Manager instruction.
- Understands and applies principals of Fair Housing.
- Responsible for understanding Landlord-Tenant laws.
- Follows guidelines of community operating budget.
Hours:
Typical range of hours is based on the community needs and may require weekends and after hour emergency services. Workdays may be adjusted based on community needs.
Physical requirements:
Ability to lift or move up to 40 pounds
Peak Living offers a competitive compensation package including monthly and quarterly bonuses, health, vision, dental and life insurance and discounted rent program.
Contact Information
Contact Name: Cara Hafner
Phone Email Address cara.hafner@peaklving.com