CAM Fall 2020

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Tuesday, November 10, 2020 at 9:00 AM (CST) to Friday, December 18, 2020 at 5:00 PM (CST)

Event Details

Earning your CAM credential allows you to demonstrate your skills, knowledge, and ability to manage an apartment community and achieve owners’ investment goals.

You'll learn about:

  • Occupancy rates
  • Comprehensive marketing plans
  • Sales team management and product readiness
  • Equitable treatment of current and potential residents
  • Resident retention and the maintenance of a positive company image
  • Consistent and ongoing resident communication
  • Positive resident service and issue resolution
  • Enforcement of company policy in compliance with laws and regulations
  • Property inspections
  • Preventive maintenance programs
  • Service request process
  • Apartment turnover process
  • Contractors and vendors
  • Recruitment, hiring, orientation and training of high-caliber employees
  • Systematic employee evaluation
  • Employment regulations and record keeping
  • Analysis of the property’s financial operations with corrective actions for underperformance
  • Monitoring of property performance to achieve the owner’s investment goals
  • Accounting principles and practices
  • Maximizing net operating income
  • Reporting property performance honestly and accurately

Requirements:

To obtain the CAM credential, candidates must complete the following:

  • Minimum of 12 months of onsite property management experience
  • Successful completion of all CAM coursework (totaling 40 hours)
  • Meet all examination standards within six (6) months of declaring candidacy

Agenda

November 10
9:00 AM - 3:00 PM CAM Orientation One-on-one orientation appointments at the AAKC office
November 18
9:00 AM - 1:00 PM Industry Essentials & Resident Experience
November 19
9:00 AM - 1:00 PM Human Resources
November 20
9:00 AM - 1:00 PM Risk Management
December 8
9:00 AM - 1:00 PM Legal Responsibilities (Fair Housing)
December 9
9:00 AM - 1:00 PM Marketing / Property Maintenance
December 10
9:00 AM - 1:00 PM Financial Management (Part One)
December 11
9:00 AM - 1:00 PM Financial Management (Part Two) and Overall Review
December 17
9:00 AM - 5:00 PM CAM Test Test at the AAKC office
December 18
9:00 AM - 5:00 PM CAM Test Test at the AAKC office

For More Information:

Phoebe Burns
Phoebe Burns
Education & Communications Director AAKC (913)248-0355

This course will be held virtually for Fall 2020.

Instructor: Jackie Ramstedt, Ramstedt Enterprises, Inc.