AAKC Mini Leasing Seminar 9-26-23
Date postedSeptember 7, 2023
Resident Retention and Working with Difficult Residents
Speakers: Tiana Heath, Thompson Thrift and Kim Taylor, Cushman & Wakefield.
This Seminar will cover:
- Why is resident retention important?
- What is your role in resident retention?
- How to apply resident retention techniques
- What personality type are you engaging with?
- Practical guidelines for handling difficult residents
- How to apply de-escalating techniques in hard situations