CAPS (Certified Apartment Portfolio Supervisor) 10-24-25
Certified Apartment Portfolio Supervisor (CAPS) Fall 2025 Classes (Registration closes October 17th at 12:00 p.m.)
Classes will be held within a 1 week period for 4 days total Tuesday-Friday!
Instructor: Alex Jackiw
CAPS, CPM, C3P
Alex Jackiw is the Chief Operating Officer of Hayes Gibson Property Services. She was the 2013 Chairman of the Board for the National Apartment Association and was inducted into NAA's Hall of Fame in 2018. She has served as an Assistant Professor at both Ball State University and Virginia Tech in their Residential Property Management programs and is a nationally recognized speaker. Alex is also a licensed real estate broker and holds the Certified Property Manager (CPM®) and CAPS® designations. She has a Master’s Degree in Education.
Orientation Date: October 24th 10:00 a.m. - 12:00 p.m.
Class Dates: October 28th- October 31st
Class Times: 9:00 a.m. to 5:00 p.m.
Outline:
Module 1: Client Services and Stakeholders
Module 2: Measuring Asset Performance
Module 3: Talent Development
Module 4: Leadership
Module 5: Investment Management
No refunds after NAA EBooks have been ordered
Please ensure this schedule works for you as you can only miss 1 module (Not a day) in order to complete the course and take the exam at the end. If you miss more than 1 module, the classes will not be offered again until next fall in 2026 and you are subject to NAA additional extension policies and fees.