Multifamily Flooring Account Manager with Design Source Flooring

Career Opportunities,
Multifamily Flooring Account Manager
Company: Design Source Flooring
Location: Kansas City Area
Company Overview
Design Source Flooring is committed to delivering best-in-class service and top-quality flooring solutions to the multifamily industry. We take pride in enhancing the appearance, durability, and functionality of our clients’ properties while building long-term partnerships through exceptional customer service.
Position Summary
We are seeking a motivated and relationship-driven Multifamily Flooring Account Manager to develop new business, manage existing accounts, and serve as a trusted flooring consultant to property managers, contractors, and developers throughout the Kansas City market.
This role blends business development, consultative sales, customer service, and project coordination to ensure a seamless client experience from first contact through installation.

Key Responsibilities
Business Development
  • Identify and pursue new opportunities within the multifamily market
  • Build relationships with property managers, contractors, and developers
Sales & Consultative Selling
  • Understand client flooring needs and recommend appropriate solutions
  • Provide expert guidance on products, trends, budgeting, and installation processes
  • Present product features and benefits in a way that aligns with client goals
Customer Service
  • Deliver best-in-class service throughout the sales cycle
  • Respond quickly to inquiries, address concerns, and provide project updates
Project Coordination
  • Work closely with internal teams to coordinate product orders, scheduling, and installations
  • Ensure projects are completed smoothly and on time
Industry Knowledge
  • Stay informed on flooring trends, product advancements, and competitor offerings
  • Position Design Source Flooring as a market leader
Documentation & Reporting
  • Maintain accurate CRM records of sales activity, client interactions, and project details
  • Generate reports as requested by management

Qualifications
  • Multifamily industry experience preferred
  • Familiarity with the Kansas City multifamily market is a plus
  • Strong communication, negotiation, and presentation skills
  • Self-motivated with the ability to work independently and meet deadlines
  • Passion for customer service and building long-term relationships
  • Ability to collaborate effectively with project managers, installers, and support staff
  • Proficient in CRM software and Microsoft Office Suite

What We Offer
  • Best-in-Class Commission Structure rewarding your performance
  • Competitive base salary during ramp-up to commissioned sales
  • Ongoing training and professional development
  • Supportive, team-oriented work environment
  • Opportunities for career growth within a steadily growing company
Please contact:
Ken Laws 
Phone Number: 913-219-6302