Roving Community Manager with Worcester Communities

Roving Community Manager with Worcester Communities

720 Main St. Kansas City, MO 64105

Roving Community Manager - Strategic Leader & Problem Solver Worcester Investments is a family-owned and operated real estate investment company based in Kansas City, Missouri. After being founded in 2006, the family business began acquiring rental property in Oregon, where they lived. In 2007, Worcester Investments expanded into the Midwest through a real estate connection and has continued to grow steadily each year. Today, Worcester Communities oversees 3,000+ units across multiple cities, a testament to their strategic vision. Join us on our journey to redefine multifamily living and maximize investor returns. Whew! Still with us? Cool. Let’s talk about where you’d fit in: Worcester Communities is seeking an exceptionally flexible and strategically-minded Roving Community Manager to provide essential, high-level coverage across our portfolio. If you thrive on variety, excel at quickly diagnosing operational challenges, and are driven to implement big-picture solutions that directly impact financial performance, this is your next challenge! This role requires a unique blend of operational depth, strategic financial oversight, and leadership adaptability. You will be the ultimate team player, stepping into diverse roles to ensure sustained community success. What You'll Do: Strategic Financial Oversight: Drive performance by implementing effective cost control and revenue improvement programs to achieve the highest possible Net Operating Income (NOI). You will identify trends and recommend appropriate strategies and adjustments. Rapid Problem Diagnosis & Implementation: Quickly learn and apply knowledge to seamlessly transition between roles within the multifamily office. This includes managing operations, leasing, and maintenance coordination. Market & Sales Strategy: Effectively maintain product and competitive knowledge through consistent evaluation of market conditions and trends. Direct the implementation of sales and marketing plans to maximize rental income and budgeted occupancy. On-Site Coaching & Mentorship: Provide coaching, training, and administrative support to on-site teams. This includes new hire onboarding and advising teams on policies and procedures to ensure operational goals are met. Operational Integrity: Manage property risk, ensure all fair housing laws and company policies are upheld, and maintain high standards of resident relations. What You'll Bring: High Adaptability & Independence: You are comfortable with constant change and the flexibility to travel and be gone for days at a time, often with little notice. You demonstrate the ability to switch between different roles and priorities effortlessly. Strategic & Financial Acumen: You possess a strong knowledge of operational and financial concepts like budgeting, revenue, and NOI. Your focus is on setting goals and developing realistic action plans. Decisive Leadership & Mentorship: You are comfortable providing comprehensive feedback, facilitating disciplinary procedures (up to termination), and serving as a coach and mentor to on-site teams. Operational Experience: A required minimum of two years of multi-family experience in a management role and at least one year of leasing experience. Required Skills: Proficiency in Entrata Property management software, Microsoft Office, and Google Business Suite is required. Worcester Communities Values: We are committed to our core values, and we expect our Community Manager to uphold the highest standards of ethics, customer service, dependability, and professionalism.   Why Worcester Communities? High Autonomy & Variety: You will not be tied to a single location or routine, making every day a unique, high-impact challenge. Direct Impact on Success: Your strategic decisions and problem-solving abilities will directly influence the financial performance (NOI) of multiple properties. Growth & Challenge: This is a dynamic environment that demands and rewards an ability to think big, prioritize effectively, and execute complex, high-stakes tasks across the company.  Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change. Reasonable accommodations will be made for qualified individuals with disabilities.   Join Worcester Communities and Shape the Future of Our Communities!

High School Diploma

Jennifer Gentzell

816-479-6599 ext. 1005

careers@wc-kc.com