Community Manager with NorthPoint Management

Position Information:

Job Title: Community Manager

Company Name: NorthPoint Development LLC

Address: 3315 N. Oak Trafficway

City: Kansas City

State: Mo

Zip: 64116

Contact Name: Kimi Medler

Phone: 816.888.7380

Email: kmedler@northpointkc.com

Description:

What You’ll Do

• Lead Maintenance and Leasing teams to ensure top notch customer service and curb appeal
• Monitor community income and operating expenses
• Manage and maintain customer billing information
• Review and process accounts payable (invoicing) for processing
• Responsible for weekly and monthly owner reporting
• Responsible for the financial performance of the community
• Oversee leasing, touring, move in processes along with maintaining occupancy at the community
• Ensures the community and staff follows Fair Housing regulations nationally/locally and other laws governing Multi-Family operations
• Approve and oversee staff schedule
• Oversee and implement the market survey, monthly marketing plans and outreach marketing
• Attend manager meetings, networking events, and represent Northpoint in AAKC committees, volunteering and events
• Ensure that employees are able to “Live Generously” and encourage volunteering
• Resolve resident issues to ensure resident satisfaction
• Provide continual training opportunities for the community team and peers.
• Walk buildings, vacant units and property regularly or as required
• Any other additional tasks that are required

Education Requirements:

• High School Diploma, GED or related experience and/ or training

Qualified Skills

Who You Are

• High School Diploma, GED or related experience and/ or training
• Must have a valid Drivers License
• Organized and have the ability to multi-task in a busy environment
• Have a background with superior customer service
• Excellent leadership and teambuilding skills
• Ability to take ownership of any task assigned
• Confident and knowledgeable when interacting with all team members & outside parties
• Able to work collaboratively as a team and independently
• Proficient in Microsoft Word, Excel and Google applications
• Entrata/Yardi experience is a plus along with familiarity of Blue Moon lease
• Proficient communication skills both verbal and written
• Ability to multi-task and strong organizational skills are required
• Excellent attitude, teamwork skills and self-motivated
• Energetic, resourceful, and hands-on individual with a strong service orientation
• Able to approach problems both logically and creatively
• Confident and knowledgeable when interacting with all team members & outside parties
• Sensitive to confidential information and matters
• Must be able to carry/ transport items weighing up to 25 pounds